Zebra Technologies Introduces Solutions to Increase Retailers’ Efficiency at ZONE Conferences

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 Zebra Technologies has unveiled a trio of solutions purpose-built for modern stores and their warehouse operations.

The Zebra Kiosk System, Zebra’s next-gen Workcloud™ Actionable Intelligence 7.0, and the ET60W/ET65W Windows rugged tablets (ET6x Windows) are launching at the annual ZONE EMEA customer conference, 25-26 Sept., in Birmingham, England.

Zebra’s ZONE event helps retailers make an impact by bringing customers, partners, and prospects together to share insights on the challenges and opportunities facing the industry today. Keynote presentations featuring customers will also highlight retail’s most relevant topics including inventory management and loss prevention, improving communication and task management efficiency, and maximising associate engagement. At ZONE, Zebra will also unveil its expanded portfolio of integrated hardware and software solutions. The new offerings leverage AI, cloud, and machine learning to further advance workflow efficiencies as well as customer and associate experiences in today’s modern store.

“Our latest solutions elevate the customer experience for the modern store,” said Matthew Guiste, Retail Industry Principal, Zebra Technologies. “The new Zebra Kiosk System brings flexible experiences to customers with self-serve, assisted check-out, and even digital signage. Workcloud Actionable Intelligence 7.0 leverages state-of-the-art AI and machine learning to expand data insights and accelerate workflow efficiency. And the ET6x Windows tablets boost worker productivity in back-of-store and retail warehouses.”

Southern Co-op – a regional, independent co-op operating food, funeral and coffee branches across the south of England – is one of nine Zebra customers presenting at the ZONE conference in Birmingham, England. Combined with ZONE U.S, both events will draw more than 350 customers and partners.

“The ability to understand our retail challenges and unique needs is what makes working with Zebra a great experience,” said Mark Barnett, Productivity, Improvement and Operations Manager, Southern Co-op. “We work closely with Zebra to drive efficiency and make the lives of our front-line colleagues as easy as possible. Zebra is always there if we need support and guidance; we have a real partnership built on a strong relationship.”

Elevating Customer Experiences with Self-Service – Zebra Kiosk System

The Zebra Kiosk System is a comprehensive, modular solution designed to meet consumers’ and employees’ self-service needs in retail and other industries. The KC50 Android Kiosk Computer, available with 15” and 22” screens, is the heart of the versatile Zebra Kiosk System. With tap-to-pay capability and support for all major payment terminals, it offers self-or-assisted checkout and natural language voice assistant for information lookup, enabling front-line associates to focus on higher-value tasks to enhance the customer experience. Powered by Qualcomm’s advanced chipset for premium connectivity and performance and built on Zebra’s Enterprise Android platform with Zebra Mobility DNA™, the KC50’s setup, security, and management tools align with Zebra’s mobile computers for seamless user and administrative experiences. The Zebra Kiosk System also offers flexibility with versatile deployment and mounting options, and multiple configurations are possible by adding a barcode scanner, payment terminal, or TD50 15” touch display for a dual-display kiosk experience.

Automating Workflows with Actionable Insights – Zebra Workcloud Actionable Intelligence 7.0

The next generation update of Zebra Workcloud Actionable Intelligence 7.0 features a patent-pending, AI-based analytics platform built for the modern store. Optimised for big data and modern usability with a cloud-native backend, Zebra Workcloud Actionable Intelligence 7.0 is powered by Google Cloud. Its new serverless query engine delivers best-in-class speed and performance. Version 7.0 enhances efficiency by providing users with a faster, better way to uncover hidden anomalies and opportunities in their data – beyond what’s humanly detectable. Workcloud Actionable Intelligence 7.0 also automates data analysis, task assignment, and action verification, and it evaluates every action to streamline workflows and increase productivity.

Enhancing Worker Productivity and User Experience – Zebra ET6x Windows Rugged Tablets
Built on Intel’s Core Ultra platform including a dedicated Neural Processing Unit (NPU), the ET60W/ET65W power new AI acceleration capabilities. This extends Zebra’s rugged tablet expertise to Windows-based users across retail warehouse operations, transportation and logistics, manufacturing, government/public safety, and field services. With a new AI-enabled advanced touchscreen, the ET6x Windows rugged tablets improve accuracy and performance, automatically detecting users’ touch – even with gloves on – and adjusting the display settings for increased productivity and efficiency. AI-powered audio provides better quality and noise suppression so workers can interact with voice-enabled applications, including Zebra Workcloud Communication. The ET60W/ET65W provide worker flexibility, converting to a laptop or vehicle-mounted computer. Additionally, the new Zebra Control Hub for Windows offers seamless configuration, allowing both workers and IT to access and select tablet settings from a single application.

In addition to Zebra’s newest offerings, other solutions being highlighted at the ZONE event include Zebra Workcloud Workforce Optimization, Inventory Optimization, Demand Intelligence, and the Enterprise Collaboration Suites.

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